Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all of our Linux shared hosting packages, which means every single help request you email is going to be replied to in only 60 minutes maximum. Our support company members have been trained to instantly remedy any issue and to ensure that you get quick information on any problem that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is offered by a team of licensed technicians that are able to reply to your question right away. You can easily get in touch with the tech support team by starting a technical support ticket from your Online Control Panel or by sending us an e–mail message. On business days, you can also call us on the phone or use the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want assistance while working on your sites within the Control Panel, you are able to always simply click the Help control key and pick your issue in the listing of content articles that will come up. We have as well turned almost all posts into educational videos. The collection of videos will load if you choose the Videos option available on the top right.