Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center section included in our Online Control Panel features a selection of help articles and frequently asked questions. Aimed at resolving any common issue that you could run into, they are contributed by our support team of accomplished techs.

  • Top quality support service
  • Educational Videos

  • We have prepared a selection of educational video tutorials that visually illustrate how to take care of a typical issue associated with your Linux shared hosting account. You can find the video clips in the Help Center section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer care service with a 60–minute response guarantee. A group of skillful techs will be at your disposal to respond to all the enquiries that you might possibly have. During off–peak hours, a reply will be provided in even less than 20 minutes.