Help and support Channels

  • Video Tutorials
  • Video Tutorials

  • Our how to video tutorials will aid you with any task in the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We deliver an easy–to–use Frequently Answered Questions section where you can find answers to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is present night and day to reply to your technical requests. Expect a solution in no more than 60 mins after you have sent the ticket.

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Forms of Guidance

  • Shared Hosting Support
  • Shared Hosting Assistance

  • If you need support running your Linux shared hosting account, or need more resources for your sites, just let us know and we’ll give you the best response.

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  • VPS Hosting Support
  • VPS Hosting Help And Support

  • Want some assistance working with the SolusVM admin panel? Your VPS is causing problems? Just inform us, we are able to help you.

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  • Dedicated Hosting Support
  • Dedicated Web Hosting Help And Support

  • If you have need for competent assistance from a webmaster or need to enhance the configuration of your dedicated hosting server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of trained techs in a position to assist you with anything connected with your semi-dedicated server. They are on hand 24/7 all year round.
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