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Context Help

If you get lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A popup will appear. It includes in-depth information about all the operations that you can carry out on the page in question. Each context menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge assortment of video tutorials illustrating how to use our hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can swiftly find their way around our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the solution you searching for, take a look at our extensive FAQ section, which contains questions asked by real users and provides practical solutions. We frequently update our Frequently Asked Questions section with new questions & answers in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ section either, you can touch base with our excellent team of support engineers available 24x7x365 and ready to help you with any issue. Each support ticket you open will be replied to within 1 hour (the average ticket response time being just 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 67100

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com