Lots of persons who start using their 1st web hosting account, or change companies, frequently have inquiries regarding how certain things are carried out or confront obstacles when setting up different things such as e-mails, website settings, and so on. That’s why, some providers have prepared documentation with the most common questions and issues so as to help their clients receive info quickly and easily. As a result, the help desk staff representatives can devote more time to actual problems that given clients may be experiencing, as the solution for the minor things will already be available on the web and clients will be able to cope with them without having to contact the client service team. Having detailed documentation is very important, especially for new customers with zero experience, since the hosting service involves a myriad of functions and many individuals can become baffled about what to do. A good information repository can both help you do the things that you want and find out how the hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

All Linux shared hosting that we’re offering include an exhaustive knowledge base where you can find all you may ever need to know in regard to your web hosting account. Irrespective of whether you’re intending to create a new database, to redirect a domain using an .htaccess configuration file or to set up an email address on your desktop computer or telephone, you can just read our step-by-step help articles and all the information that you need will be there. When you open a particular section of the Hepsia hosting Control Panel, you will see articles that are dedicated to the features that can be accessed through it. If you wish to check the complete collection of articles and get familiar with all the functions that Hepsia offers, or simply to read general information about the hosting service, you can examine the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve done our absolute best to cover any challenge that you could possibly chance upon, but if you don’t find what you want, you can always touch base with us, as our client care team is at your disposal day and night.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting come with exhaustive online technical documentation where you will find info about all the functions that our in-house created Hepsia hosting Control Panel comes with, in addition to solutions to various questions and obstacles that you could encounter. All setup manuals offer in-depth instructions, which goes to say that you will not need to worry about omitting something if you are aiming to export a database, for instance. The troubleshooting articles include a range of different probable causes of specific problems and the solution for each and every one of them, so in case you aren’t able to send email messages although you have the right SMTP settings, for instance, you can quickly find out what the reason for this may be and correct the problem with several clicks in your mail client. As Hepsia has quite a few features, you’ll be able to find relevant articles in each section. If you’d like to check out all help articles, click on the Help link, which is located in the top right-hand corner of the page.