A 99.9% Server Uptime
The primary advantage of constructing your very own shared hosting system is that you do not have to worry about compatibility – you set up a special set of software apps in such a manner so as to work with a given set of hardware components. The end result is something way more stable and reliable, as there are much less potential risks of failure. We have built our cloud hosting system using time–tested hardware components along with a strongly modified version of SELinux in an attempt to set up a completely risk–free home for your own web sites.
For this reason, with each of our Linux shared hosting plans we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it is crucial that you also set up your own network architecture. This is the reason why we set up a custom–configured internal network in all our datacenter facilities. Based on top–hole Juniper routers and switches, our internal network allows for mind–bogglingly fast data transfer speeds and is also completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, regardless of which web hosting plan you’ve selected.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have done just about everything to minimize all potential risks with our cloud hosting packages and despite the fact that our company provides excellent tech support, sometimes the customer is simply not content with what we have to offer. Or he has to move to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not fully satisfied, you will receive a reimbursement.
24/7 Technical Support
If you’ve ever had to wait for hours for a response, you probably know how irritating this can be, particularly when your web site is on the line. That’s the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be here for you and they will answer you in less than 1 hour. And the best thing is that their average response time is under 20 minutes!